Services & Training

Home Services & Training

Communicating Knowledge

AceComms has ongoing supporting & training available to our our nationwide partners and their customers. With 207+ years of combined inhouse technical know how, our service, support, and training options are sure to impress.

Services & Training

Consultancy

We provide consultancy services for both small & large projects. We assist our dealers to develop solutions for their clients, utilising our broad communications experience to guide & advise on the most suitable solution.

 

 

icons8-design-100 (1)

Design

We use high end software for mapping out critical two-way radio communication project elements, such as signal strength & coverage, making sure that all communication projects meet the needs of stakeholders.

 

 

 

Services & Training

Onsite & Remote

We provide both onsite & remote services for troubleshooting, diagnostics, and repairs across all AceComms endorsed brands.

 

 

 

icons8-training-100 (1)

Training

As Motorola Solutions’ sole accredited training provider throughout Australia, New Zealand, and the Pacific Islands, we pride ourselves on delivering comprehensive training to our partners. Led by our accredited trainer, Grant Sleep, who also serves as our technical director, our training programs encompass a diverse range of topics, including technical expertise, product knowledge, and sales & marketing education. We also have the flexibility to complement our structured training schedules with customised training programs, ensuring that our partners receive the support necessary for them to excel.

 

 

Services & Training

Repairs

We provide an in-house repair & support centre, which is made available to our partners and their clients. Whether you require simple battery testing, through to a more complex radio issue, AceComms has the talent to assist. We are also authorised Motorola Solutions repairers, and handle Motorola warranty matters.

 

 

 

As a boutique consultancy partnering with Ace Communications has allowed us to provide an end to end solution for our clients.With highly talented backend technical support & and an efficient logistical operation this allows for a smooth integration of all the moving parts as we deploy & support various clients and industries across Aus & NZ. 

Nicholas Rozis, Founder at Roar Comms. Pty Ltd

Kevin, Grant and the Ace Communications team have always provided their time, knowledge, expertise and friendly support whenever I have needed it. When I have faced any communication problems ranging from Motorola programming issues to developing Entel products to fill a gap in the market, I have always been able to count on ACE to help resolve the issue. No issue is ever too much for ACE.

Ross O’Sullivan, Owner at Two Way Hire and Sales

Ace understand the complexities of delivering mission critical equipment to business-critical operations. Everyone at Radlink, across a range of teams and functions, who deals with Ace Communications has been complimentary of the smooth processes and prompt communication we receive. The strong relationship is testament to a customer focussed approach and based on consistent and reliable service.

David Krieg, National Client Experience Manager at Radlink Communications