Privacy Policy & Cookie Policy
The use of this website is subject to these terms and conditions (inclusive of our standard terms and conditions for the supply of goods and services, privacy policy manual, refund policy any other documents referred to herein) which constitutes the full
agreement between you and us.
Please read these terms and conditions carefully before you use the website.
By using the website, you indicate that you have, effective upon the date on which you have used the website, read, accepted and
agreed to be bound by these terms and conditions.
If you do not agree with these terms and conditions, you should cease using the website immediately.
Definitions
agreement means the terms and conditions contained herein, together with any quotation, order, invoice or other document or amendments expressed to be supplemental to this agreement.
We, us, our or ourselves means ace communication distributors pty ltd, its successors and assigns or any person acting on behalf of and with the authority of ace communication distributors pty ltd.
You, your or yourself means any person/s (end user) being of the legal age of eighteen (18) years.
Incidental item(s) means goods and/or services that may be purchased or sold through this website to be supplied and/or provided by the seller to you, as specified on our website.
Website means a location which is accessible on the internet through the world wide web and which provides multimedia content via a graphical user interface.
Prohibited content means any content on any advertising media that:
(a) is, or could reasonably be considered to be, in breach of the broadcasting services act 1992; the fair trading acts of the applicable states and territories of australia and the competition and consumer act 2010 (cca); or any other applicable law or applicable industry code; or
(b) contains, or could reasonably be considered to contain, any misrepresentations; or is, or could reasonably be considered to be, misleading or deceptive, likely to mislead or deceive or otherwise unlawful; or
(c) is, or could reasonably be considered to be, in breach of any persons intellectual property rights (including, but not limited to, the distribution of digital files or any other material in which we do not own the copyright).
“personal information” means any information that identifies or can be used to identify you, directly or indirectly. Examples of personal information include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information.
“confidential information means information of a confidential nature whether oral, written or in electronic form including, but not limited to, this agreement, a partys intellectual property, operational information, know-how, trade secrets, financial and commercial affairs, contracts, seller information and pricing details.
Acceptance
we reserve the right to change any of the terms and conditions displayed on this website (including our privacy policy manual) at any time by notifying you through this website that we have done so. By continuing to use this website it shall be deemed that you agree to be bound by the amended terms and conditions as notified and posted on the website.
If you intend to transact through this website (i. E purchase goods and/or services) then you warrant that you are at least 18 years of age, that you have the power to enter into this agreement and you acknowledge that this agreement creates binding and valid legal obligations upon you.
Compliance with laws
you represent and warrant that your use of this website will comply with all applicable laws and regulations (including but not limited to, eu data privacy laws (including the general data protection regulation gdpr) (collectively, eu data privacy laws) and the australian privacy policy act 1988 (including the privacy amendment (notifiable data breaches) act 2017) or any other applicable laws.
Privacy policy manual
we are committed to protecting your privacy in accordance with australian privacy principles manual. We also recognise that when you choose to provide us information about yourself that you trust us to act responsibly and in your best interests therefore we have the following policies in place to protect your personal information.
Storing your information
we will take all reasonable steps to ensure that your information held by us is accurate up-to date, complete, applicable, is not misleading and will only be used for the purposes stated in this document and/or our privacy policy. We will maintain security safeguards to protect your information and will take all reasonable steps to ensure that your information is not disclosed to any unauthorised person or entity.
Securing your information
when making a transaction through this website your information will pass through a secure server using ssl (secure sockets layer) encryption technology. The encryption process ensures that your information can not be read by or altered by outside influences.
Information we collect
when you request goods or services we may collect personal information supplied by you when you complete an online form in order to facilitate the purchase of goods and/or services. Such information will enable us to process your transactions efficiently, analyse our website services and enable us to provide a higher level of customer service (which may include informative or promotional activities).
We may also collect the following information/tracking data for statistical purposes and to help us understand how to make our website more available and user friendly for you and to measure the success of any advertising activities we may under take:
(a) your ip address.
(b) the date and time of your visits to our website.
(c) your clicks and activity on this website.
(d) the referring website if any through which you clicked through to this website.
(e) technical information on your browser, device and operating systems.
Information we release
we will only release information about you as authorised by yourself, required by law or where required in order for us to provide goods or services to yourself e. G to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.
We will not release your information for any purpose which you could reasonably expect us not to release the information.
Except as detailed above we do not share, give, sell, rent, or lease information to third parties and your personal information will only be disclosed to those employees within our organisation who have a need to know in order to ensure you are provided with information about our products and services or to request goods and services through this website.
Under the privacy act legislation you can ask to see any information we may hold about you and you also have the right to have any inaccuracies in the same corrected by us. We will comply with any such requests to the extent required by the privacy act legislation within fourteen (14) days of the receipt of your request. We may ask you to verify your identity in order to help us respond efficiently to your request.
Other data protection rights
you may have the following data protection rights:
(a) to access, correct, update or request deletion of personal information. We will take all reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date.
(b) in addition, individuals who are residents of the european economic area eea can object to processing of their personal information, ask to restrict processing of their personal information or request portability of their personal information. You can exercise these rights by contacting us using the contact details provided in the “questions and concerns” section below.
(c) similarly, if personal information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
(d) the right to complain to a data protection authority about the collection and use of personal information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the eea are available at http: //ec. Europa. Eu/justice/article-29/structure/data-protection-authorities/index_en. Htm.
Cookie policy for Acecomms
what are cookies
as is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How we use cookies
we use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling cookies
you can prevent the setting of cookies by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies
we use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletters related cookies
this site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies this site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies
from time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies
when you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies in order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third party cookies
in some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses google analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on google analytics cookies, see the official google analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. The google adsense service we use to serve advertising uses a doubleclick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on google adsense see the official google adsense privacy faq.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {list the social networks whose features you have integrated with your site will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More information
hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
email: marketing@acecomms.com.au
Questions & concerns
if you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please use our contact form via this website to send us a message. You may also contact us by postal mail or email at:
for eea residents: for the purposes of eu data protection legislation, rina holiday is the data protection officer (dpo) of your personal information. Our data protection officer can be contacted at rina@acecomms.com.au for non-eea residents:
rina holiday attention: privacy officer
rina@acecomms.com.au
Postal address: PO Box 3376, Victoria Point, QLD 4165